Draw It Instead of Describing It
"Damage on the front left, maybe the bumper too" is a sentence nobody can filter. A diagram field stores marks on a drawing — a car, a floor plan, a body outline — as data you can search, automate on and send.
Some information is spatial. Where the car is damaged. Which room has the water stain. Where it hurts. People describe it in a sentence — "front left, maybe the bumper too, and a scratch on the door" — and the person reading it rebuilds the picture in their head, differently every time.
A drawing would be clearer. A drawing that is also data would be better still.
A field that stores marks
Diagram is a custom field type that stores marks on a drawing instead of text. Pick a built-in drawing — a car from above, a motorhome, a floor plan, a body outline — or upload your own SVG under Settings → Fields and click its shapes to turn them into zones. Each zone is marked with a state, such as Scratch, Dent or Severe damage, with your own names and colours.
Marks are data, not pictures. They are edited in place on lead cards, in drawers and on record pages, and they redraw sharply at any size.
Because it is data, you can use it
- Filter. The Leads page can filter on marks — "front bumper at least: severe" — and the list view shows a short summary chip per lead.
- Automate. Flows get an area marked at least condition, so severe damage can go to a senior appraiser automatically.
- Send. The new-lead email shows the diagram as an image with its marks underneath, and any lead field can go into the confirmation email so the visitor gets their answers back.
A sentence describes the damage. A diagram lets you sort by it.
Where it fits
Vehicle appraisal is the most obvious fit — add one next to the Kfz-Gutachter template — but the pattern works wherever location matters: property managers marking rooms, trades marking where on a roof the job is, clinics marking areas on a body outline. If your team says "where exactly?" on the phone, a diagram field probably answers it before the call.
Uploaded drawings are rebuilt from a safe subset of SVG; scripts, links and external references never survive the upload.
See fields and a drawing snap into place for your trade: Built for your business on our features page.